Account Manager

Job Description




An Account Manager is the face of SideMark for the client. They own the relationship and ensure that SideMark and the client remain long-term partners. The Account Manager is also responsible for managing that business in a profitable and professional manner.



  • Service client projects and account for profitability and longevity
  • Generate profitable business opportunities within the assigned client base
  • Own the relationship with the main points of contact in the client organization
  • Manage resources in order to service the client while achieving maximum profitability


  • Generate profitable business opportunities for the company within the assigned client base through a consultative sales approach qualifying the scope of business opportunities through site-interview based evaluation of business needs
  • Provide leadership, direction, and mentoring to the account team
  • Negotiate billable services
  • Develop optimal design solutions
  • Present formal proposals
  • Assess the scope and complexity of projects
  • Secure client purchase orders prior to placing orders
  • Stay current on all existing and new products and processes
  • Resolve billing and collection discrepancies
  • Know your client’s business and anticipate the evolving requirements of the account
  • Other duties as the position or ongoing business needs may require


  • Account Management experience, with a minimum of 1 year in the AM role
  • Strong business acumen
  • Proven problem solver
  • Proven ability to learn on the job and apply that learning in a timely and effective manner
  • Ability to multi-task and manage multiple deadlines
  • Proficiency in management and motivation of teams
  • Ability to mentor and coach 
  • Knowledge of office furniture systems
  • Proficiency in MS Windows, Word, Excel, Project, Power Point, and Outlook
  • Proficiency in AutoCAD a plus
  • Demonstrate attention to detail and team philosophy
  • Strong written and oral communications
  • Willingness to travel (approximately 25%)
  • Willingness to work nights and weekends


  • Bachelor’s Degree (BA) or certificate in Interior Design or related field preferred
  • Two or more years direct industry experience as an Account Manager
  • Knowledge of office furniture systems


Santa Clara, California, United States





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Please include the following in your email:

  1. Resume (attachment)
  2. Cover letter (paste into email body)
  3. And add in the subject: Job Application for Account Manager

We will review your experience and qualifications. If your profile matches our requirements, a member of SideMark's team will contact you.


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